Condé Nast Traveller has included Huvafen Fushi Maldives in their 2007 Gold List – a compilation of the hotels around the world that have the best service, rooms, food, ambience & design, location and leisure facilities.
Starting with the properties that received the highest ratings in the Readers’ Travel Awards 2006 survey and adding the Editors’ choices and the stand-out quality for each hotel, the result yielded the ultimate guide to the world’s hotels featuring those establishments which set the Condé Nast Traveller Gold List standard.
Mark Hehir, Area General Manager Maldives, commented on this wonderful news: “We are delighted to be recognized in the Gold List, especially in the category for Best Service. It reflects the hard work and dedication of the team at Huvafen Fushi. It is service from the heart. Every hotel operates on service standards and that is what we have implemented here. From Food and Beverage to Housekeeping, Front Office, Kitchen and all other departments, everyone plays a part to ensure the operation is run smoothly and all guests’ needs are met or exceeded in expectation”.
Recently implemented, FISH ( Fast Island Service Host ), which consists of Food and Beverage, Front Office and Housekeeping specialists, working together as a team to provide our guests with anything, anytime, anywhere”. “With just a touch of a button, expect to get extra towels, pillows, restaurant reservations, pick-up, CD’s & DVD’s, In-Bungalow Dining and so much more!”, says Mark. The Pavilions on the other hand come with a 24-hour Butler service.FISH is conceptualized around the idea of providing guests with a one-touch access to anything, to be delivered anywhere and at anytime. Guests communicate with only one team member and the action takes place behind the scenes to get
the food and beverage request, delivered within 30 minutes and everything else within 10 minutes.
Huvafen Fushi is managed by Per Aquum Resorts ?Spas ?Residences, a division of Universal Enterprises, which is extensively involved in the tourism industry of the Maldives. Tom McLoughlin, CEO of Per Aquum, attributes Huvafen Fushi’s deserved recognition to The Per Aquum Difference. “From the beginning we decided that we didn’t want to be another big brand with ‘cookie-cutter’ resorts. We are a young company with a lot of fresh ideas, passion and enthusiasm and we wanted this zeal to come through in our properties. Our passion is within our belief that we make a difference, not only to guests and shareholders but to our team members as well. This Per Aquum Difference is what really sets us apart. The Per Aquum Difference is made up of four key elements ?Passion, Vision, Naturally Modern Design and Imagination. These elements ensure we offer the utmost in guest experience which in turn means that our partners and stakeholders will realise unprecedented returns from this vision.”